Shipping policy

Shipping Policy

Every Meilo order is packed carefully and shipped with love ♡

Processing Time

Orders are usually processed within 1–3 business days after confirmation.

During launches, drops, holidays, or high-demand periods, processing times may take a little longer.

Shipping Across Egypt

We currently ship across Egypt through trusted shipping partners.

Estimated delivery times:

  • Cairo & Giza: 1–3 business days

  • Other governorates: 2–5 business days

Delivery times may vary depending on location, weather conditions, holidays, or courier delays.

Shipping Fees

Shipping fees are calculated at checkout depending on your location and order size.

Any additional shipping fees for exchanges or failed delivery attempts may apply.

Cash on Delivery (COD)

Cash on Delivery is available across Egypt.

For COD orders above 5000 EGP, we may request a small deposit before confirming and shipping the order.

Order Tracking

Once your order is shipped, you may receive tracking details through SMS, email, or direct contact when available.

Incorrect Address Information

Please make sure your shipping details are correct before placing your order.

Meilo is not responsible for delays or failed deliveries caused by incomplete or incorrect address information.

Delayed or Failed Deliveries

While we do our best to deliver on time, some delays may happen due to:

  • courier issues

  • weather conditions

  • holidays

  • high order volumes

If your order is delayed, feel free to contact us and we’ll help you track it.

Need Help?

For shipping support or order questions, contact us through our official channels.

Thanks for being part of Meilo ✷